The following table sets out what personal information we may process, why we process that personal information and the legal basis for such processing:
|The personal data that might be supplied to us||Why we process that personal data||The legal basis for processing it|
|Client Data: Information about you which relates to your account with us or the instructing client’s account with us. This information may include your name, your postal address, your email address and your telephone and/or mobile number, and such other information as we determine is needed to verify the identity of our clients.||We will process this data to verify your identity, maintain your account with us, to provide our services, to communicate with you and to back up our database. The reason we process this data is to ensure the proper administration of the instructing client’s account and our business and, where you have entered into a contract with us, for the purposes of fulfilling our contract with you.||The legal basis we rely on for processing this data is as follows:
|Registration Data: Information you provide when you register to use our website, enter a survey, promotion or competition, or when you report a problem with our site. The information you give us may include your name, address, email address and phone number.||We will process this data so we can deal with your registration, or other communications or applications, or to address your query or concern. The reason we process this data is to ensure the proper administration of your registration and our business.||The legal basis we rely on for processing this data is as follows:
|Communication Data: If you communicate with us (through our website contact form, via email, phone, post or any other means of communication by which you choose to contact us), we will process the information contained in your communication. This information may include your name and contact information, the content of your communication and any metadata our website generates where you communicate with us using the contact form available on our website.||We will process that information so we can correspond with you and keep records of such correspondence.||The legal basis we rely on for processing this data is as follows:
|Notification Data: Where you have subscribed or purchased services from us, we will hold such personal information as is necessary to provide you with email notifications about any changes or enhancements in the service.||We will only process such personal information to notify you about changes and enhancements to the services provided to you.||The legal basis we rely on for processing this data is as follows:
|Transaction Data:When a client instructs us to provide data services, the client will need to provide certain information to us so that we can supply those services. The personal information which may be communicated to us in the course of supplying services to our clients may include a data subject’s name, contact details, payment card details and other personal information relevant to a financial transaction.||We will process that data in order to perform our contract with you and/or our client and to fulfil the transaction.||The legal basis we rely on for processing this data is as follows:
|Technical Data:Technical information relating to your use of our websites, including (1) the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform. We may obtain this data through our analytics tracking system; and (2) information about your visit to our website(s), including the full Uniform Resource Locators (URL), clickstream to, through and from our website(s) (including date and time), products and services you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page.||We process this data so we can monitor and analyse how our websites are used so we can improve our websites and our services. This helps us to administer our business and improve the services we offer.||The legal basis we rely on for processing this data is as follows:
We may need to share your personal information with certain selected third parties including:
We will also disclose your personal information to third parties in the following circumstances:
We will always try to ensure that your personal data is processed within the European Economic Area. In some circumstances this will not be possible. In circumstances where it is necessary for us to transfer your personal outside the European Economic Area, we will only transfer such personal data to third parties where we have carried out due diligence on such third parties to ensure they will protect your personal data using similar standards and safeguards as we have. We will also have provisions in place with such third parties to ensure your personal data is protected. Such provisions will be based on the standard contractual clauses approved by the European Commission for the transfer of data outside the EEA or such other appropriate standards as are required from time to time by the European Commission or the UK Government. You consent to the transfer of your personal data outside of the EEA, as long as we comply with these requirements.
Where we have given you (or where you have chosen) a password which enables you to access our services, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not always secure. Although we will do our best to protect your personal data, and we will maintain appropriate technical and organisation measures to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Under data protection laws you have the following fundamental rights:
You can ask us to provide you with details of any personal data we hold about you. You do not have to pay us a fee to access your personal data unless we believe your access request is unfounded, repetitive or excessive. In this case we may charge you a reasonable fee to access your personal data or we may decide not to comply with your request. We will notify you if this is the case. We will require you to provide appropriate evidence of your identity before we respond to your request.
Our website may, from time to time, contain links to and from the websites of partner networks, affiliates or advertisers. If you follow a link to any of these websites, these websites have their own privacy policies and we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
If you think that any of the data we hold about you is incorrect or inaccurate, you can contact us to correct such data. Please contact us at firstname.lastname@example.org for these purposes.
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